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Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is present on each page. A context menu will open. It contains elaborate info about all the actions that you can perform on the given page. Each popup appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide collection of tutorial video clips explaining how to work with our hosting Control Panel. They're shot for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you searching for, take a peek at our comprehensive FAQ database, which comprises questions asked by actual customers and offers practical solutions. We regulary "revamp" our Frequently Asked Questions section with new articles in an attempt to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can contact our fantastic team of customer service technicians available 24/7/365 and ready to assist you with any question. Each support ticket you submit will be answered in less than 1 hour (the average trouble ticket response time is approximately twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 258333

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com